The data controller responsible for personal data collected through this website is Axvexora, a commercial production company operating under Chilean law, with registered address at Carmen 747, N° 91, Curicó, Región del Maule, Chile.
For any matters relating to the processing of your personal data, you may contact us at: info@axvexora.com or by telephone at +56 9 9345 8078.
This Privacy Policy is governed by Chilean law, in particular Law No. 19.628 on the Protection of Private Life (Ley sobre Protección de la Vida Privada), as amended, and any applicable regulations issued thereunder. Where relevant, we also take into account international data protection principles to ensure a high standard of protection for personal data.
Law No. 19.628 establishes the framework for the collection, processing, storage and communication of personal data in Chile. This policy describes how we comply with those obligations.
We collect personal data only when you voluntarily provide it through our contact form or by contacting us directly. The categories of data we may collect include:
Contact form data: full name, company or organisation name, email address, telephone number, and the content of your message or project description.
Technical data: IP address, browser type and version, operating system, referring URLs, and pages visited on this website. This data is collected automatically through server logs and, where applicable, through cookies. It does not directly identify you as an individual.
We do not collect sensitive personal data as defined under Chilean law (such as health data, political opinions, religious beliefs or biometric data).
Personal data collected through our contact form is used solely for the purpose of responding to your inquiry about our production services. We use the information to understand your project requirements and to provide relevant information about what we can produce.
Technical data collected automatically is used to maintain the security and functionality of this website, to understand how visitors use the site, and to improve its structure and content. This processing is carried out in our legitimate interest as a website operator.
We do not use personal data for automated decision-making or profiling. We do not use your data for any purpose unrelated to responding to your inquiry or maintaining this website.
Under Law No. 19.628, personal data may be processed when the data subject has given their consent, or when the processing is authorised by law. When you submit our contact form, you provide explicit consent to the processing of your personal data for the purpose of responding to your inquiry. This consent is obtained through the privacy checkbox on the contact form.
Technical data processed for website security and analytics purposes is processed on the basis of our legitimate interest in operating a functional and secure website. You may object to this processing by adjusting your cookie preferences using the cookie settings tool on this website.
Contact form data is retained for as long as necessary to respond to your inquiry and to maintain a record of our correspondence. If no further interaction follows, contact data is reviewed and deleted after a period of two years from the date of last contact.
Technical data collected through server logs is retained for a maximum of twelve months for security and analytical purposes, after which it is deleted or anonymised.
You may request the deletion of your personal data at any time by contacting us at info@axvexora.com. We will process such requests in accordance with our obligations under Law No. 19.628.
We do not sell, rent or trade your personal data to third parties. We may share your data with the following categories of recipients only where necessary:
Service providers: Third-party providers who assist with the operation of this website, including hosting providers and analytics services. These providers act as data processors and are bound by contractual obligations to process data only as instructed.
Legal requirements: Where required by Chilean law, court order or regulatory authority, we may be required to disclose personal data. We will notify you of any such requirement where we are legally permitted to do so.
Where data is transferred outside Chile, we take steps to ensure that an adequate level of protection is maintained in accordance with the requirements of Law No. 19.628.
Under Law No. 19.628, you have the following rights in relation to your personal data held by us:
Right of access: You may request confirmation of whether we hold personal data about you and, if so, obtain a copy of that data.
Right of rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
Right of cancellation (deletion): You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw your consent.
Right of opposition: You may object to the processing of your personal data in certain circumstances.
To exercise any of these rights, please contact us at info@axvexora.com. We will respond to your request within the timeframes established by applicable law.
This website uses cookies to function correctly and to understand how it is used. Cookies are small text files stored on your device. We use necessary cookies (required for the site to operate), analytics cookies (to understand visitor behaviour) and marketing cookies (where applicable).
You can manage your cookie preferences at any time using the cookie settings tool displayed on this website. For full details about the cookies we use, please see our Cookie Policy.
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration or destruction. These measures include the use of secure connections (HTTPS) for data transmission and access controls for internal systems.
No method of transmission over the internet or method of electronic storage is entirely secure. While we take reasonable precautions, we cannot guarantee absolute security of data transmitted to or stored on our systems.
For any questions about this Privacy Policy or the processing of your personal data, contact us at:
Axvexora
Carmen 747, N° 91, Curicó, Chile
Email: info@axvexora.com
Phone: +56 9 9345 8078
If you believe that your rights under Law No. 19.628 have been violated, you may lodge a complaint with the competent Chilean courts or, where applicable, with the relevant supervisory authority.